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*We do not accept customer requests for replacements or refunds.
■Cancellation due to customer reasons (before shipment)
If you contact us within one day of your order, we can cancel it for any reason.
In addition, we do not accept cancellations due to customer circumstances when more than one day has passed since the order was placed.
We appreciate your understanding in advance.
■Refund at Customer’s convenience
We do not accept refunds due to customer circumstances.
■Replacement at the customer’s convenience
We do not accept customer requests for replacement.
■Refund due to defects of the item etc.
We will refund you if the following conditions are met.
corresponding condition
Regardless of whether the product is used or not, we will only respond to those who contact us by phone or email during the response period.
coverage period
If you contact us within 7 days after the arrival of the item,
Refund Amount
Full value of the merchandise
Return Shipping
Store burden
Notes
Please let us know by phone or email that you would like a refund.
■Replacement of goods due to defects
If the following conditions are met, we will exchange the item.
corresponding condition
Regardless of whether the product is used or not, we will only respond to those who contact us by phone or email during the response period.
coverage period
If you contact us within 7 days after the arrival of the item,
Return Shipping
Store burden
Reshipping
Store burden
Notes
We may not be able to exchange the same item. In that case, please accept the refund
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